? The Digital Technology Office would like to inform you that Multi-Factor Authentication (MFA) will be implemented to enhance the security of KKU Accounts

? Why do we need MFA?

  • Provides more security than using passwords alone
  • Even if criminals know your password, they still can't access your account without the second authentication device
  • Better protection against phishing attacks
  • Reduces risk from data breaches in an era of increasing cyber threats

?  Benefits of MFA

  • Prevents unauthorized account access even if passwords are guessed or leaked
  • Reduces risk from phishing attacks
  • Protects personal data, emails, and important documents
  • Increases confidence in online transactions through university systems

Starting MFA for Current Students

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MFA Methods Recommended by Khon Kaen University's Digital Technology Office

Microsoft Authenticator App 

Advantages ✅

  • High security
  • No network dependency - works offline 

Disadvantages ❌

  • Requires smartphone - needs a device that supports Microsoft Authenticator App, limited to iOS iPhone 8 or higher, and Android version 9.0 or higher
  • If phone is changed or lost - and multiple MFA methods aren't set up, administrators will need to reset settings

SMS Authentication 

Advantages ✅

  • Easy to use - users just wait for SMS and enter the code 

Disadvantages ❌

  • International issues - may have problems when used abroad
  • If phone number changes - and multiple MFA methods aren't set up, administrators will need to reset settings

Setting up MFA through Microsoft Authenticator app and SMS - having multiple MFA methods helps with recovery Link → https://kku.world/mfaen

Before changing phone numbers or phones, follow these steps first:

⚠️Warning: You must install both Microsoft Authenticator App and SMS Authentication before following the guides

? Digital Technology Office, Khon Kaen University 

123 Mitraphap Road, Nai Mueang Subdistrict, Mueang District, Khon Kaen Province 40002 

☎️ Phone: 043-009700, 043-002539 ext. 42001 

? KKU Internal Number: 42001

 ? Email: itsupport@kku.ac.th

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